In Windows Network settings, turn off “Use a proxy server” to disable proxy connectivity. Here’s how to disable VPN connections in Windows:ĭisabling any proxy connections can also help. If you use a VPN, try disabling it temporarily to see if it fixes the problem. VPN connections often cause connectivity issues with game launchers and online games. This prevents conflicts with security software. Repeat for any other Epic apps you use.Ĭonsult your antivirus’s documentation for exact steps.Add EpicGamesLauncher.exe to the allow list.Navigate to the exceptions, exclusions or whitelist tab.Check the boxes next to EpicGamesLauncher.exe and any other Epic apps.Open Windows Firewall settings via the Control Panel.Adding exceptions prevents your security software from blocking Epic Games connectivity.
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